Managing Your Car's Availability

Your availability calendar controls when your car can be booked on SiCarro. Properly managing your calendar ensures you never get double-booked and maximizes your earning potential.

💡 Pro Tip: Suppliers who keep their calendar up-to-date get 35% more bookings because renters trust their availability!

Automatic Calendar Blocking

SiCarro automatically manages your calendar for bookings made through the platform:

How It Works

  • Instant Block: When a renter books your car, those dates are immediately blocked
  • No Overlap: The system prevents double bookings automatically
  • Buffer Time: Optional buffer hours between rentals for cleaning and maintenance
  • Auto-Release: Dates are automatically freed up if a booking is cancelled

✅ Good News: You don't need to do anything for SiCarro bookings - the calendar updates automatically!

Managing External Rentals

If you rent your car through other platforms or directly to friends/family, you must manually block those dates to avoid double bookings.

Two Options for External Rentals

Option 1: Block Specific Dates (Recommended)

  1. Go to your Supplier Dashboard
  2. Click on the car you want to manage
  3. Select "Availability Calendar"
  4. Click on the dates when your car is unavailable
  5. Select "Block these dates"
  6. Add a note (optional): "Rented elsewhere" or "Personal use"
  7. Save your changes

Option 2: Temporarily Disable Your Listing

  1. Go to your Supplier Dashboard
  2. Find the car that's rented elsewhere
  3. Toggle the "Active" switch to OFF
  4. Your listing will be hidden until you reactivate it

⚠️ Important: Always block dates BEFORE accepting external rentals. This prevents conflicts with SiCarro bookings.

What If You Get Double-Booked?

If you forgot to block your calendar and receive a SiCarro booking while your car is rented elsewhere:

Immediate Action Required

  1. Contact the renter immediately (within 1 hour of booking)
  2. Explain the situation honestly and apologize
  3. Decline the booking through your dashboard
  4. The renter will receive a full refund automatically

Consequences of Double-Booking

  • ❌ Negative impact on your supplier rating
  • ❌ Loss of "Reliable Supplier" badge (if you have one)
  • ❌ Potential account restrictions after repeated incidents
  • ❌ Loss of trust from future renters

🚨 Critical: Multiple double-bookings can result in temporary suspension or permanent removal from SiCarro.

Calendar Settings & Features

Advance Notice

Set how far in advance renters must book:

  • Same day: Available for instant bookings (requires fast response)
  • 1 day ahead: Gives you time to prepare
  • 2-3 days ahead: Good for careful planning
  • 1 week ahead: For suppliers who need maximum flexibility

Booking Window

Set how far into the future renters can book:

  • 3 months: Standard setting
  • 6 months: Good for popular vehicles
  • 12 months: For high-demand or specialty vehicles

Buffer Time Between Rentals

Add time between bookings for cleaning and maintenance:

  • No buffer (0 hours): Back-to-back rentals possible
  • 2-4 hours: Time for basic cleaning and inspection
  • 1 day: Recommended for thorough cleaning and rest

Best Practices for Calendar Management

Weekly Calendar Review

  • ☐ Check upcoming bookings every Monday
  • ☐ Block any personal use dates in advance
  • ☐ Verify no conflicts with external rentals
  • ☐ Update availability for holidays or maintenance

Before Accepting External Rentals

  • ☐ Open your SiCarro calendar first
  • ☐ Check for existing or pending bookings
  • ☐ Block the dates immediately
  • ☐ Then confirm the external rental

After Maintenance or Repairs

  • ☐ Block dates when car is in the shop
  • ☐ Add 1 extra day for test driving and inspection
  • ☐ Update photos if repairs affected appearance
  • ☐ Unblock calendar once car is ready

Calendar Synchronization (Coming Soon)

We're working on calendar sync features to make multi-platform hosting easier:

  • 🔄 iCal export/import: Sync with other platforms automatically
  • 🔄 Google Calendar integration: View all your rentals in one place
  • 🔄 Multi-calendar view: Manage multiple vehicles at once

Want early access? Email us at suppliers@sicarro.com

Common Calendar Issues

Problem: Dates won't unblock after cancellation

Solution: Refresh the page. If still blocked after 5 minutes, contact support with the booking ID.

Problem: Can't block specific dates

Solution: Ensure you're not trying to block past dates or dates with existing bookings. Cancel the booking first, then block.

Problem: Calendar shows wrong time zone

Solution: Check your account settings. SiCarro uses El Salvador time (CST) by default.

Problem: Buffer time not working

Solution: Buffer time only applies to future bookings, not existing ones. Adjust settings and save changes.

Quick Calendar Management Checklist

  • ☐ Review your calendar weekly
  • ☐ Block external rental dates immediately
  • ☐ Set realistic advance notice (1-2 days recommended)
  • ☐ Add buffer time between rentals (4 hours minimum)
  • ☐ Never accept external rentals without blocking SiCarro first
  • ☐ Respond quickly if double-booking occurs
  • ☐ Update calendar after maintenance or repairs
  • ☐ Keep booking window open (6+ months ahead)

Need Help?

Questions about managing your calendar?

Still need help?

Our support team is ready to assist you

Contact Support