Dashboard Overview
The Sicarro Supplier Dashboard is your command center for managing your car rental business. From here, you can monitor bookings, track revenue, manage your vehicle fleet, and optimize your listings for maximum earnings.
Access your dashboard by logging in at sicarro.com/bo/login or through the Sicarro mobile app.
💡 Tip: Check your dashboard at least once daily. Suppliers who respond to booking requests within 2 hours get 40% more bookings than those who wait 24 hours.
Key Metrics at a Glance
Your dashboard home screen displays the most important numbers for your business:
- Total Earnings: Lifetime earnings across all vehicles
- This Month: Current month revenue with comparison to last month
- Pending Payouts: Earnings awaiting transfer to your bank or Lightning wallet
- Active Bookings: Number of currently active rentals
- Pending Requests: Booking requests awaiting your response
- Average Rating: Your overall supplier rating from renter reviews
- Response Rate: Percentage of requests you respond to within 24 hours
- Acceptance Rate: Percentage of booking requests you approve
Bookings Management
The Bookings section is where you manage all rental activity. Access it from the main navigation menu.
Booking Statuses
Each booking goes through a lifecycle of statuses:
- Pending: A renter has requested to book your vehicle. You need to approve or decline.
- Confirmed: You approved the request. Awaiting renter payment.
- Paid: The renter has completed payment. The rental is locked in.
- In Progress: The vehicle has been handed over and the rental is active.
- Completed: The vehicle has been returned and the rental is finished.
- Canceled: Either party canceled the booking before pickup.
- Disputed: A claim or issue has been raised and is being reviewed.
Information Displayed for Each Booking
Click on any booking to see full details:
- Renter name, profile photo, and verification status
- Renter rating and number of previous rentals
- Vehicle being rented
- Pickup and return dates, times, and locations
- Total price breakdown (daily rate, service fee, deposit)
- Payment status and method
- Contract status (signed / pending)
- Communication thread with the renter
Handling Booking Requests
When a new booking request arrives:
- You receive a notification (push, email, and/or WhatsApp)
- Review the renter's profile, verification status, and reviews
- Check your vehicle's availability for the requested dates
- Approve or decline the request within 24 hours
- If approved, the renter is notified and proceeds to payment
⚠️ Important: Requests not responded to within 24 hours are automatically declined and negatively affect your response rate. Set up notifications to never miss a request.
Vehicle Fleet Management
Fleet Overview
The Vehicles section shows all your listed vehicles with key information:
- Vehicle photo, make, model, and year
- Listing status (Active, Paused, Under Review, Deactivated)
- Current daily rate
- Total bookings and total earnings per vehicle
- Average rating per vehicle
- Insurance expiration date
Adding a New Vehicle
To add a vehicle to your fleet:
- Click "Add Vehicle" from the Vehicles section
- Enter vehicle details (make, model, year, color, VIN, plate number)
- Upload tarjeta de circulacion and proof of ownership
- Upload insurance documentation
- Upload at least 10 high-quality photos
- Write a compelling description
- Set pricing, availability, and rental conditions
- Submit for review (1-3 business days)
Editing Vehicle Listings
Keep your listings fresh and competitive:
- Update photos: Refresh photos seasonally or after any modifications
- Adjust pricing: Modify daily rates based on demand and season
- Update description: Add new features or address common renter questions
- Pause listing: Temporarily hide your vehicle when it is unavailable for extended periods
Availability Calendar
The availability calendar lets you control when your vehicle can be booked:
- Block dates when the vehicle is unavailable (personal use, maintenance)
- Set minimum and maximum rental durations
- View confirmed bookings on the calendar
- Sync with your personal calendar to avoid conflicts
- Set advance notice requirements (e.g., 24 hours before pickup)
Revenue and Payments
Revenue Tracking
The Revenue section provides detailed financial tracking:
- Earnings chart: Visual graph of daily, weekly, and monthly earnings
- Revenue by vehicle: See which vehicles earn the most
- Booking value: Average revenue per booking
- Occupancy rate: Percentage of available days that are booked
- Net earnings: Your earnings after platform fees
Payout Methods
Sicarro offers flexible payout options:
Bank Transfer
- Processed 24 hours after rental completion
- Arrives in 3-5 business days
- Minimum payout: $50 USD
- Supported banks: Banco Agricola, BAC Credomatic, Davivienda, Banco Cuscatlan, and more
Bitcoin Lightning (via Blink Wallet)
- Processed within 24 hours of rental completion
- Received instantly once processed
- Minimum payout: $1 USD equivalent
- No bank account required
Payout Schedule
Payouts are initiated 24 hours after a rental is marked as completed. This allows time for any damage claims or disputes to be raised. If no issues are reported, your earnings are released automatically.
Affiliation Contracts
Sicarro provides professional, bilingual (Spanish/English) rental contracts for every booking:
- Contracts are auto-generated with booking details pre-filled
- Download and print contracts from the booking detail page
- Both parties should sign at vehicle handover
- Contracts include: rental terms, vehicle condition, responsibilities, insurance coverage
- Keep a signed copy for your records
Quick Actions
The dashboard provides quick-access buttons for common tasks:
- Add Vehicle: List a new car
- View Requests: Jump to pending booking requests
- Update Availability: Modify your calendar
- Download Reports: Export earnings and booking data as CSV
- Contact Support: Reach the Sicarro team
- Update Documents: Upload renewed insurance or license
Tips for Supplier Success
Daily Habits
- Check your dashboard for new booking requests every morning
- Respond to all pending requests within a few hours
- Reply to renter messages promptly
- Review upcoming pickups and returns for the next 48 hours
Weekly Tasks
- Review your earnings and compare to the previous week
- Check vehicle availability calendars for accuracy
- Update pricing if demand is changing
- Review renter feedback and address any concerns
Monthly Optimization
- Analyze which vehicles perform best and consider adjustments
- Refresh listing photos if needed
- Review insurance expiration dates and renew proactively
- Check platform fee statements and payout history
- Plan for upcoming seasonal demand (surf season, holidays, Semana Santa)
✅ Pro Tip: Suppliers who maintain a response rate above 90% and an acceptance rate above 80% receive priority placement in search results and are eligible for social media promotion by the Sicarro marketing team.
